Transperth’s recently launched state of the art Busport came with a unique issue. Similar to the systems you find at airports, the facility uses a Dynamic Stand Management System (DSMS) to automatically allocate bus stands on-the-fly to digital screens. However, people with visual impairments could potentially struggle to determine the correct stand.
Working with disability groups and our friends at Hatchd we co-designed and co-created iOS and Android mobile apps that use the phone’s native accessibility features, like voice-over to announce bus stand allocation and integrates with the DSMS for real-time updates.
The native iOS and Android applications were developed to adapt to users’ custom accessibility settings, integrating with a DynamoDB NoSQL database and geofence driven notifications.